How to Delete Your Lift Steady Account
Effective date: October 30, 2026
Option 1: In the app
- Open Lift Steady and tap Settings on the home screen.
- Tap Delete account, read the summary, and tap Continue.
- Type DELETE and tap Delete account. If you signed in with Apple, we first cancel Lift Steady's access to your Apple ID. If that step fails for a temporary reason, your account stays in place and you can try again.
Option 2: By email
Email support@liftsteady.com from the address on your account with the subject "Delete my account." We may ask you to verify your identity. We'll confirm when deletion is complete, within 30 days.
Important: cancel your subscription separately
Deleting your account does not cancel your Apple subscription. To stop billing, go to iPhone Settings > your name > Subscriptions > Lift Steady > Cancel Subscription (the delete screen has an Open subscription settings link) at least 24 hours before your next renewal. Refunds are handled by Apple at reportaproblem.apple.com.
What gets deleted
- Your account and login (including any Apple sign-in link)
- Your profile and coaching details (sex, body weight, joints, goals, equipment, schedule, injuries and limitations, coach choice, reminder settings)
- Workouts, sets, goals, plans, and check-ins
- Health-data permissions and push notification tokens
- Your in-app subscription access records
- Your analytics (PostHog) and crash-report (Sentry) records
- Your waitlist email, if you joined the waitlist on liftsteady.com
What we may keep
- Purchase records, with names and emails removed, kept for as long as Apple's rules and tax law require. Apple and RevenueCat keep their own purchase records under their own policies.
- Records of your deletion request, to prove we honored it.
- De-identified or aggregated data that can't reasonably identify you.
- Copies in backups, which are removed within 30 days.
Deletion is permanent and can't be undone. If you sign up again later, you'll start fresh. Want a copy first? Email support@liftsteady.com before you delete, and we'll send your workouts, goals, and profile as a CSV file.
Questions: support@liftsteady.com